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| Home Cinema (uk.media.home-cinema)For the discussion of all aspects of Home Cinema hardware and software as it affects users in the UK. |
| Tags: digitalpointcouk, impressed |
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#1
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I bought a 50" panny plasma from these guys. It went like this
Day 1: ordered with 'buy now/pay later'. Printed off finance deal and posted it off signed etc Day 2: finance approved by email at 12:30 and digital point called 10 mins later me and asked if I would like it on day 3 (which of course resulted in a resounding, "Yes") Day 3: Driver called at 8:30 to advise they were setting off and to expect their arrival between 2-4pm. Called at 2.30 to say they were 20 mins away. Arrived within 20 mins. Their own drivers carried it into the house: opened and plugged in and checked and asked if I was happy. Very easy, very polite, very helpful and met their targets. I am very impressed. I guess the real test is when it dies and I need assistance to replace it but until then..... |
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#2
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"DCA" wrote in message ... I bought a 50" panny plasma from these guys. It went like this Day 1: ordered with 'buy now/pay later'. Printed off finance deal and posted it off signed etc Day 2: finance approved by email at 12:30 and digital point called 10 mins later me and asked if I would like it on day 3 (which of course resulted in a resounding, "Yes") Day 3: Driver called at 8:30 to advise they were setting off and to expect their arrival between 2-4pm. Called at 2.30 to say they were 20 mins away. Arrived within 20 mins. Their own drivers carried it into the house: opened and plugged in and checked and asked if I was happy. Very easy, very polite, very helpful and met their targets. I am very impressed. I guess the real test is when it dies and I need assistance to replace it but until then..... You want to get yourself down to Tesco's you'll be impressed there to. As long as you pay for it, they will let you take stuff away there and then. Very impressed. |
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#3
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Peter wrote:
Very easy, very polite, very helpful and met their targets. I am very impressed. I guess the real test is when it dies and I need assistance to replace it but until then..... You want to get yourself down to Tesco's you'll be impressed there to. As long as you pay for it, they will let you take stuff away there and then. Very impressed. Internet retailers can be a mixed bag though. I for one think it's useful to know if a retailer has good customer service, at least to the sales point. Some can't even manage that! -- StainlessSteelRat http://www.stainlesssteelrat.net "Shop smart, shop S-mart!" -- Ash, Army of Darkness |
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#4
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StainlessSteelRat wrote:
Peter wrote: Very easy, very polite, very helpful and met their targets. I am very impressed. I guess the real test is when it dies and I need assistance to replace it but until then..... You want to get yourself down to Tesco's you'll be impressed there to. As long as you pay for it, they will let you take stuff away there and then. Very impressed. Internet retailers can be a mixed bag though. I for one think it's useful to know if a retailer has good customer service, at least to the sales point. Some can't even manage that! Exactly my point. I have bought a lot of kit from web traders over the years and this was a serious cut above the rest. Things change! I lost £100 to Techtronics having sent them a cheque as a deposit for an interest free deal on a HDD/DVD recorder (when they were a lot more expensive) - and lost it when they went under. My post was just an up to date assessment which I hoped would be useful to someone poised to buy. |
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#5
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DCA wrote:
My post was just an up to date assessment which I hoped would be useful to someone poised to buy. I'm thinking of getting the Sharp LC46XD1E, which they have for a nice price :-) -- StainlessSteelRat http://www.stainlesssteelrat.net "You have thirteen hours in which to solve the labyrinth, before your baby brother becomes one of us... forever." -- Jareth, Labyrinth |
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#6
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Very easy, very polite, very helpful and met their targets. I am very impressed. I guess the real test is when it dies and I need assistance to replace it but until then..... That is indeed an excellent level of service. However, I'm not too sure about their £25 'arrangement fee' for the buy now pay later option. |
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#7
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StainlessSteelRat wrote:
DCA wrote: My post was just an up to date assessment which I hoped would be useful to someone poised to buy. I'm thinking of getting the Sharp LC46XD1E, which they have for a nice price :-) Having looked at quite a few LCDs, I just don't think the picture cuts it. Looks synthetic - almost like people are computer generated. I love the vivid and powerful plasma pictures. Go on, take the 50" panny, 4 " more for £300 less (and you can pay before November interest free) |
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#8
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Steve wrote:
Very easy, very polite, very helpful and met their targets. I am very impressed. I guess the real test is when it dies and I need assistance to replace it but until then..... That is indeed an excellent level of service. However, I'm not too sure about their £25 'arrangement fee' for the buy now pay later option. I know, it caught me half way through the purchase as I missed the info. Bummer. Actually, it is not digital points charge, it is their chosen finance company. It is an option at the end of the day - and it's cheaper than credit cards if you intent to pay it over the months. This said, £25 change for 9 months free credit on over £1K makes it an effective interest rate of 3.3% (just like card companies are doing, grabbing a return through a 'charge'). At 3.3% I decided it was better to invest the dosh I had put aside at 5% with Ing. Still makes me a few pints for free (make sense?). |
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#9
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DCA wrote:
My post was just an up to date assessment which I hoped would be useful to someone poised to buy. I'm thinking of getting the Sharp LC46XD1E, which they have for a nice price :-) Having looked at quite a few LCDs, I just don't think the picture cuts it. Looks synthetic - almost like people are computer generated. I love the vivid and powerful plasma pictures. Go on, take the 50" panny, 4 " more for £300 less (and you can pay before November interest free) I saw it on demo with an HD player, and it looked OK. I've got this perennial worry with plasma about screen burn and screen life. I see Digital-Point have got the Sharp with a 3 year warranty as well... I don't know what to do! -- StainlessSteelRat http://www.stainlesssteelrat.net "Look man! I only need to know one thing: where they are." -- Vasquez, Aliens |
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#10
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StainlessSteelRat wrote:
DCA wrote: My post was just an up to date assessment which I hoped would be useful to someone poised to buy. I'm thinking of getting the Sharp LC46XD1E, which they have for a nice price :-) Having looked at quite a few LCDs, I just don't think the picture cuts it. Looks synthetic - almost like people are computer generated. I love the vivid and powerful plasma pictures. Go on, take the 50" panny, 4 " more for £300 less (and you can pay before November interest free) I saw it on demo with an HD player, and it looked OK. I've got this perennial worry with plasma about screen burn and screen life. I see Digital-Point have got the Sharp with a 3 year warranty as well... I don't know what to do! Screen burn? Unless you are sitting with static images for LONG periods, it is not an issues - and it was NEVER more of an issue than with CRT's (I mean look at screens in arcades and you'll see it is only yhr static part of the picture that burns). Panasonic have shown their fully effective life to be 60K hours - some 20 years with 5 hours use a day. When it reaches this point it will not die, it will be less brilliant than before (brightness) LCD,s have a lamp life of approx the same - when it reaches this point, it will be dead - completely! So where is the indecision? LCD looks good - plasma at that size looks awesome! spend the saving on D&G warranty extension if you're worried! |
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